Dr. Goto completed a residency in orthodontics at an accredited program and owns the practice. She sees patients at both offices.
Braces and clear aligners · Lubbock, Texas
Straighter teeth, and the fee in writing before we start
Caprock Orthodontics has two Lubbock offices, one near campus and one on the south side. You see how insurance, paying yourself and a payment plan compare before you book, and you get a written estimate before any treatment.
How fees work
Three ways to pay, side by side
How you pay changes what happens next, so we put it first. Find the column that sounds like you; we confirm the details at your first visit.
| With insurance | Paying yourself | A payment plan | |
|---|---|---|---|
| Who it fits | With insuranceYou're on a parent's plan or one through a job | Paying yourselfYou have no plan, or your plan doesn't cover braces | A payment planYou want to spread the cost over your treatment |
| What you pay | With insuranceYour plan pays what it covers; you pay the rest | Paying yourselfThe fee in your written estimate | A payment planThe fee in your written estimate, paid in parts as treatment goes on |
| Before we start | With insuranceWe check your orthodontic benefits and tell you what we find | Paying yourselfNothing to check; the estimate is in writing | A payment planWe go over the estimate and how the parts work with you |
| Paperwork | With insuranceWe file claims for plans that cover orthodontics | Paying yourselfAn itemized receipt, in case a plan reimburses you | A payment planFinancing is offered by third-party lenders. Approval and terms are set by the lender. |
| Good to know | With insuranceOrthodontic benefits often work differently from other dental benefits | Paying yourselfNo contract, and no claim to wait on | A payment planRead the lender's terms before you sign |
Services
What we use to move teeth
Four things you can ask about. Each page says what happens, about how long it takes and how it's billed.
Your treatment
What happens, in order
The steps are the same whether you use insurance, pay yourself or use a payment plan.
- 01
Step 1: First visit and estimate
An orthodontist looks at your teeth and your bite, goes over the options and gives you a written estimate before any treatment.
- 02
Step 2: Records and a plan
We take photos and scans, then go through the plan with you: which treatment, and a range for how long it usually takes.
- 03
Step 3: Adjustment visits
Braces are adjusted and aligners are checked every several weeks. We book around class schedules where we can.
- 04
Step 4: Retainers
When treatment ends you get retainers and instructions for wearing them.
The orthodontist gives you a range for your own teeth at the first visit.
Offers
Add your offer image here
The practice uploads its own offer as an image. The owner lists every component of an offer, and its end date, in the image.
Add your offer image here Where the end date goes.
Sample offers.
Who you'll see
Two orthodontists and the person who sets up your plan
Dr. Goto and Dr. Arteaga treat patients at both offices. Evette handles the money questions.
Dr. Arteaga completed a residency in orthodontics at an accredited program and joined the practice as an associate. She speaks Spanish with patients who prefer it.
Evette Hooks
Treatment coordinator
Evette goes through your estimate with you, checks your benefits and sets up how you'll pay. She is not a clinician.
Two offices
Near campus, or on the south side
Both offices see the same patients and use the same estimates. Pick the one that fits your week.
Campus office
Address: 2415 19th St., Suite 210 Lubbock, TX 79410Phone: (806) 555-0103Hours: Monday – Thursday: 8 a.m. – 5 p.m. Friday: 8 a.m. – 12 p.m. Saturday and Sunday: ClosedClose to campus.
Get directions to Campus officeSouth office
Address: 6702 82nd St., Suite 105 Lubbock, TX 79424Phone: (806) 555-0104Hours: Monday: Closed Tuesday: 11 a.m. – 7 p.m. Wednesday and Thursday: 8 a.m. – 5 p.m. Friday – Sunday: ClosedA late evening on Tuesdays.
Get directions to South office
Before you call
Questions students ask first
Do you take my insurance?
We file claims for plans that cover orthodontics, and we check your benefits before your first visit. The plan decides what it pays. The page on how fees work lists the plan types.
What if I'm paying myself?
You get a written estimate before any treatment, and an itemized receipt in case a plan reimburses you. A payment plan is one way to spread the cost.
Can I fit treatment around classes?
We book adjustment visits around class schedules where we can, and the south office is open late on Tuesdays.
How long does treatment take?
It depends on your teeth and your bite. The orthodontist gives you a range at your first visit, not a promise.
Do I still need my regular dentist?
Yes. We only do orthodontics. Cleanings and fillings stay with your own dentist.
Book a first visit. The estimate comes before the treatment.
Send a request and Evette will call, text or email you back with a time.