How fees work

Orthodontic benefits often work differently from other dental benefits: some plans pay a set amount once, and some don't cover orthodontics at all. We file claims for plans that cover it. The plan decides what it pays. We are not enrolled with Medicaid or CHIP.

You pay the fee in your written estimate, set before treatment. A payment plan is one way to spread it over your treatment. Financing is offered by third-party lenders. Approval and terms are set by the lender.

After each payment we can give you an itemized receipt. If a plan reimburses out-of-network care, you can send it in. Whether the plan pays, and how much, is the plan's decision.

You can ask for a written estimate before any treatment. If you're paying without insurance, we give you a written estimate in advance, when you schedule or whenever you ask. It lists the treatment, each step we expect and the fee for each.

Evette checks your orthodontic benefits before your first visit and tells you what she finds. If you're on a parent's plan, bring the plan holder's name and birth date. The plan has the final word on what it pays.

About an hour: a talk about what you want to change, an exam by the orthodontist, the X-rays and photos needed, and a written estimate before any treatment. Fill in your health history on our private patient portal, not by email or in the contact form.